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Help & FAQs

Help and FAQs

How long will it take to ship my order?

We love hot sauce and we know you do too, so you shouldn't have to wait to get your order! We work hard to ship your order as quickly as possible. Most orders are processed within one (1) business day.

Do I need to be there to sign for it?

Nope! If you're not home, your package will be left at the door, in your mail box, or with your doorman.

Do you ship outside of the United States?

Yes! We ship hot sauce to every corner of the globe! 🌎

What if my shipment is lost or damaged?

In the event that something happens to your package on its way to you, please let us know. We'll work with you to get the information necessary so we can file a claim and hold the shipper accountable and get a new bottle out to you as soon as possible.